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YOUR SATISFACTION COUNTS
The Harbor sets many goals each year. One goal that continues to be
a priority is your satisfaction. We value your comments regarding what
we do well and what we can improve. Last year your feedback told us
that 97% of persons receiving services from the Harbor were satisfied
with their treatment and would refer families and friends. Although
it is likely that at some time during treatment you will be asked to
provide us your feedback about how we are doing, you are welcome at
any time to complete a Satisfaction Survey and place it in the drop
box in the lobby or give it to any Harbor employee.
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Changes in Prescriptions
In the last issue of Harbor Happenings we shared with you the
changes in the Florida Medicaid program regarding Managed Care
options. This issue focuses on changes that may effect the medications
you have been prescribed.
Medicaid recently established a Preferred Drug List (PDL) for
all Medicaid recipients. For the first time this includes Mental
Health Medications. If you are enrolled in a Managed Medicaid
Program, the approved medication list must be NO MORE RESTRICTIVE
than those that do not have a Managed Medicaid policy. The PDL
has limited the medications your insurance will cover. Many medications
now require prior authorization. It is IMPORTANT
that you discuss your current medications with your Dr./ARNP as
soon as possible. In some instances your Dr./ARNP may
be required to substitute different medications from what you
currently have prescribed. The PDL is posted on the Internet at
http://ahca.myflorida.com.
Per AHCA:
Mental Health Drugs
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Research Into Recovery From Mental Illness
The Harbor and the College of Public Health at the University of South Florida are working together in an exciting opportunity. We are conducting a study that investigates what recovery means to persons who receive mental health services. This study will help to determine what personal, social and treatment factors help a person believe they will recover and what they decide is important for his or her personal recovery. The project requires 350 participants. The study will involve a consumer/client sitting down with a researcher and answering a series of questions from surveys. This is a 60 to 90 minute, one-time commitment and each participant will be paid $10.00 for his or her time. The study will begin towards the end of July or the beginning of August. The lead researcher, Gary Walby, is familiar with the Harbor as he was a clinician here for nine years. His research team is eager to meet the participants as well. They are John Adams, Amy Bradd, Jessica Burns, and Christina Rickus. Because this study has to be done using scientific principles, each participant will be randomly selected. This means that if you get something in the mail or are given a letter by your primary provider (e.g. therapist, case manager), you were selected randomly to participate. This does not mean that you have to participate, as it is completely voluntary. However, this information is important to improving the understanding of what it is like to recover from a mental illness, and we hope you will participate.
The Harbor works closely with NAMI who is a nonprofit, grassroots, self-help, support and advocacy organization made up of consumers, families, and friends of people with severe mental illnesses, such as schizophrenia, schizoaffective disorder, bipolar disorder, major depressive disorder, obsessive-compulsive disorder, panic and other severe anxiety disorders, autism and pervasive developmental disorders, attention deficit/hyperactivity disorder, and other severe and persistent mental illnesses that affect the brain.
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